Policies

Information Security and Privacy

Digital Branding Ltd collaborates with businesses and customers in the UK and other countries and builds trust between them worldwide. We collect and use personal information to offer individuals information, products and services. This policy will apply in all the locations we operate, including where local regulations do not exist, to all forms of information – both electronic and physical – and to all systems used to collect, store, process or transfer information. In countries where different privacy and data protection laws are in place, we will comply with those laws insofar as they meet internationally accepted privacy principles and fair information practices.

Digital Branding Ltd is committed to:

• Protecting the confidentiality, integrity and availability of the information it collects, stores, transfers and processes in accordance with UK law and international good practice, and to meeting legal requirements and its contractual obligations.

• Explaining why it needs personal information and only asking for the personal information it needs.

• Protecting the information it is given and making sure that only those who need access are able to gain it.

• Only sharing personal information within the Digital Branding Ltd and with other organizations where such sharing is necessary or where it has the individual’s consent.

• Allowing people to request access to the personal information it holds on them and to complain if they believe it has mishandled their information.

• Not keeping personal information for longer than necessary.

• Taking measures to protect the rights and freedoms of individuals whose personal information may be transferred to countries with differing data protection laws.

• Ensuring that actual or suspected breaches of information security are reported to the Digital Branding Ltd’s Data Protection Officer and investigations are conducted as necessary.

• Applying these standards to its supply chain and delivery partners annually assessing and measuring the maturity of its information security.

We will provide adequate and appropriate resources to implement this policy and will ensure it is communicated and understood. Digital Branding Ltd will review this global policy statement annually to reflect new legal and regulatory developments and ensure good practice. This global policy statement was approved by Carlos Pascual Adell, Chief Executive, in November 2016 and is due for review in November 2017.

Personal Information Charter

As previously stated we apply the UK Data Protection Act 1998 to all of its global operations unless the local equivalent law is stronger. 

When we ask you for personal information we promise:

• To make sure you know why we need it.

• To only ask for what we need, and not to collect too much or irrelevant information.

• To protect it and make sure nobody has access to it who shouldn’t.

• To let you know if we share it with other organizations to give you better public services - and if you can say no.

• To make sure we don’t keep it longer than necessary.

• Not to make your personal information available for commercial use without your permission.

In return we ask you to:

• Give us accurate information; and tell us as soon as possible if there are any changes, such as a new address. This helps us to keep your information reliable and up to date.

You can get more details on:

• How to find out what information we hold about you and how to ask us to correct any mistakes.

• Agreements we have with other organizations for sharing information.

• Circumstances where we can pass on your personal information without telling you, for example, to prevent and detect crime or to produce anonymized statistics.

• Our instructions to staff on how to collect, use and delete your personal information.

• How we check the information we hold is accurate and up to date.

• How to make a complaint.

Accessing your persona information

Under the UK Data Protection Act any individual has the general right to ask for a copy of their personal information. This means that you can ask for the information that we hold about you. This is known as the right of ‘subject access’. When making a request you will need to give us:

• A request in writingproof of your identity (e.g. passport).

• Proof of your address (e.g. utility bill).

• Any information that we reasonably need to process the request.

For example details of our offices or staff that you have had contact with and when. We will not start gathering your information until we receive all of the above. In order to submit your request, or to get help making a request, please contact our legal team at [email protected]

Although you should submit a request in writing, if you require speaking to someone in person, you can contact us by telephone on +44 (0) 7401 796503.