You get access to our scalable cloud infrastructure including hosting, incremental daily backups on two continents, email integration, top notch security, 24/7 monitoring and a control center to manage your Odoo environment. Your Odoo instance is upgraded on demand to benefit from new features at your convenience.

You get access to our support by email or live chat in application. Our support teams are available from Monday to Friday, 24/5, in English and French.

A user is defined as an employee or a supplier who has or will have access to Odoo in "create" and/or "edit" mode. External users (such as clients or suppliers who are portal users) are not included in the number of users. For example:

·         An employee who reports their expenses or timesheet is counted as a user;

·         A third party accountant who uses Odoo to work on your numbers will be counted as a user;

·         Customers and suppliers that have access to their invoices on-line will NOT be counted as users;

·         Visitors to the Odoo website will NOT be counted as users.

Some Apps are built on top of others, meaning those Apps require their parent App to operate. For example, eCommerce is dependent on the Website App. In order to activate eCommerce, you will also need to install Website to inherit its parent functionalities.

Of course! Our support team is able to guide you during implementation in order to setup your domain, using Odoo based on how you plan to manage your emails, and using the same domain name.